Yes! Lala Perfumes offers return shipping for their customers. Using return shipping labels is the recommended way to return your item to Lala Pefumes, as you will be able to track your return and receive your credit much more quickly than if you were to send your return back yourself.

A few products are not accepted, such as limited offers.

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

• Items must be unopened/unused and have original tags attached and returned in their original packaging.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
• Damaged, defective, or incorrect items must be reported within 14 days of delivery.
• Return drop-offs are not accepted at our DC or corporate office.

We do not provide cash refunds. We will accept exchanges within 7 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 7 days of the original purchase date with a valid receipt and all tags attached.

All items sold under offer price are considered final sale.